Conversational AI for Edtech Use Cases
Make sure your students, teachers and parents get 24/7 smart support, powered by chatbot engines.
Engage at Every Step
Talk to students, teachers and institute staff at different point of contacts. Share information, collect data and answer questions with smooth flowing conversations. Use Conversational AI to automate various processes and encourage self-service for a better customer experience. Our AI-powered platform chats with customers in real-time, 24×7.
Be Where Your Community Is
Accelerate your digital presence with omnichannel support. Power your entire customer support journey on different channels such as website, in-app, Facebook and WhatsApp. Allow customers to interact with you on a channel, time and language of their preference. Create unique, branded experiences for your customers that fit their style
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Stich Together Customer Data
Meet and exceed your customers’ expectations by empowering your customers and agents with Conversational AI. Integrate with your customer service tools to deliver high value and provide relevant information to customers during self-service and live chat. For complex questions, seamlessly hand over chats to agents and provide them with a unified customer view.
Ace Conversations Proactively
Engage with students and parents and share updates with custom-made follow-up messages and notifications. Send prompts to remind applicants of the pending steps and see-through they complete all the steps. Increase overall conversion through document sharing, collection and in-built KYC validation.
Excel at Support with the Right Learning
Get data in real-time and track your agents and bot’s KPIs. Learn from the conversational data generated by your customers and agents. Dashboard and reports that will give detailed insights, so you know what’s happening all the time. Use predictive analysis to understand customer behaviour and improve customer interactions.
Simplify Application Process
Say NO to paper forms! Allow the bot to converse with students and parents and collect all relevant application details
Share Course Details
Give your users the information they are looking for on a platform they prefer. Expand your reach!
Keep Parents Informed
Move parent teacher meetings online. Share regular updates with them, with progress reports & more
Answer Student & Faculty Questions
Supports parents, students & staff by resolving their questions & being available 24 x 7
Collect Feedback
Collect feedback from students & parents through WhatsApp & Facebook & see a higher response rate