Chatbot for Instagram:
All You Need for More Chats and More Customers
Connect with over 1 billion active users on one of the most popular mobile app in the world. Build scalable, automated and live support through UChat Africa’s Instagram Messenger Chatbot. Deliver accurate, blazing-fast, and secure support to your customers.
Build Authentic Relationships
Create personalised conversations with a chatbot for Instagram for data-driven and common queries. Customers can contact businesses on their business profiles, shops, and stories. With a response rate of up to 55% on chatbots for Instagram, the API lets you expand and scale the conversations.
Build Authentic Relationships
Use a chatbot for Instagram to automate customer service requests to enable your support staff to concentrate on high-priority ones. To fully personalise and customise messages, extract data from CRMs. Additionally, gather additional data and analytics to build long-lasting relationships by talking to your customers on their preferred channel, always with the proper context.
Integrate with Your Existing Workflows
Leverage Instagram APIs to integrate your chatbot with other tools on your comms stack such as CRM and ticketing system. This way, none of your customer information is lost and hence your agents are always filled in with the right context to handle the conversation. This will ensure that the customer is quickly taken care of and that their experience is smooth.