Conversational AI for Real Estate Customer Support
Boost your customer support with intelligent and customer-centered automation. Excel in customer service with Conversational AI.
Engage All the Time, Everytime
Interact with website visitors even during non-business when your agents are not around. Answer questions on a property, share relevant videos and blog posts about local real estate market trends and offer support 24×7 in real-time. Automate all these to reduce the load on agents and save on operational costs.
Serve Customers Where they Hangout
Client-centered services and value-driven experiences are always appreciated. Align your communication strategy with your customer base. Be where they are. Set up support systems on multiple platforms, so customers have easy access to you. Go one step further and speak your customers’ language and help them find their home.
Get Real with Personalisation
Keep your conversations natural and personal. Share customized offers, upgrades and add-ons to increase engagement and drive loyalty. Enhance conversations with customer information from your CRM databases or other third-party sources. Give your agents a 360-degree view of customers with integrations.
Take the First Step to Communication
Proactively engage and re-engage with customers. Run campaigns for new projects or workshops on short sales to boost engagement. Automate customer referrals to their family and friends and provide actionable suggestions. Use Conversational AI to share essential updates, collect feedback and run personalised upsell campaigns.
Client Focussed. Results Driven.
Find out emerging patterns from ongoing customer conversations and act on them for a superior experience. Measure your agent’s productivity and plan your resources according to demand. Use different dashboards for different teams and locations and get actionable insights that’ll help you improve your customer engagement.
Exhibit Projects
Create threads for different projects & allow your customers to browse through them
Perform Customer Verification
Implement OTP systems to verify client's contact details & documents
Improve Support Experience
Automate the answers to basic questions such as price, location, amenities etc
Deliver Value & Re-engage
Empower potential clients by running campaigns on the market to boos engagement
Book Site Visits
Enable prospects to schedule a site visit and send follow ups later