Pricing & Refunds

1.1 Fixed fees. In order to benefit from the services offered by UChat, the Customer is subject to payment of the applicable service charges, payable on a subscription basis. The fees vary depending on the servicesprovided by UChat. The Fee schedule and the available Subscription Plans are specified on the Site https://uchat.africa/subcription) or communicated personally to the Customer. Fees are charged automatically on a recurring basis. By contracting with UChat, the Customer agrees to pay the costs in accordance with these Conditions, and the other General Conditions in force at the time of the conclusion of the contract. The charges remain valid as long as they are indicated on the Website, or as long as the customer’s subscription plan lasts.

1.2 Billing currency and exchange rate. The currency of invoicing will depend on the Client’s billing
address. The currency supported by UChat is: USD. Thus, The Client will be billed in USD. the Usage Fee
will be calculated on the basis of a conversion of the fee incurred by the Client into USD at the exchange
rate applicable at the close of business on the last business day of the quarter preceding the applicable
billing date.

1.3 Taxes. Unless otherwise stated, all Charges exclude VAT and any other taxes, levies or duties imposed
by the tax authorities. Unless otherwise specified in the Fee Schedule, the Customer is responsible for the
payment of all applicable taxes, levies and duties, excluding local taxes based solely on the Company’s
income. In addition, we are not responsible for covering Internet service fees, surcharges and other amounts incurred as a result of the Customer’s use of UChat and the Customer is solely responsible for covering such costs.

1.4 Modification of service charges. UChat reserves the right to change fees at its sole discretion without
notice. It undertakes to systematically inform the Customer within a reasonable time. The Customer in the
event of non-satisfaction has the possibility of terminating the contract within eight (8) days from the
notification. If the Customer does not terminate the service contract within the time limit, he is considered to have accepted this new pricing.

1.5 Terms of payment. The Customer agrees to pay all invoices within thirty (30) days of the date of the
invoice.

1.6 Means of payment. In contracting with UChat, the Customer must provide valid credit or debit card
information, and / or bank account information, and expressly agrees to authorize UChat and / or any other company or person acting in its name, depending on the Subscription Plan and the billing frequency chosen,
to carry out the monthly or annual debit of the Usage Fees as well as all other fees related to the Services.

1.7 Disclaimer. UChat will not be held responsible for any expired credit / debit card, insufficient funds or
other charges that the Customer has incurred due to attempted debits, or for other reasons.

1.8 Refunds. If despite the efforts made by UChat to provide better service, Customers are not satisfied with the latter, and there is reason to believe that the quality of the services has been impaired by its doing, after having carefully evaluated the problem, UChat may at its sole discretion issue partial or full refunds to Customers.

1.9 Upstream of any termination of the service contract relating to the quality of the Services provided, in
order to be able to claim a refund, the Customer must contact UChat and explain in detail the problems
encountered. If after evaluation of the problem the Customer is entitled to a refund, the latter will be made using the same payment method as that used by the Customer to make the payment, unless the Customer expressly requests otherwise.