WhatsApp Chat Bots:
Transforming Conversations with Customers
WhatsApp Chat Bots are already being used in Zimbabwe & Africa to automate conversations between businesses and customers. They are being optimised by over 5 million businesses globally to improve the quantity + quality of their customer conversations, power up sales and drive more engagement.
Personalise Messages With Details
Our integrations will sync with your customer database to retrieve your customer’s name, location and any other information collected to allow you to personalize automated conversations with your customers.
Notify Important Updates
Send automated transactional & marketing messages to customers and raise your customer service game. Proactively share updates, reminders and other notifications to segmented uses for specific targeting. Use WhatsApp chatbot to collect feedback, send event invites and upsell your services.
Personalise Messages with Details
UChat Africa integrations will sync your customer database to retrieve the user’s name, location, and most recent conversation history in order to personalise the messages for each client. Create personalised messages and alter welcome messages to thank consumers via WhatsApp Chatbot.
Improve Customer Satisfaction
Make it easy for your customers to interact with you. Be where your users are and support messages with media elements such as images, videos, etc. to improve customer experience. Engage at times convenient to them with round the clock support through chatbot on WhatsApp.